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Habib Bank AG Zurich Habib Bank AG Zurich
Kenya |


HBZ believes in having a symbiotic relationship with its clients. As our clients grow, their financing needs increase and our customers face new challenges. HBZ recognises these challenges and offers streamlined banking processes in an effort to help simplify your banking needs. HBZ is focused on highly personalised service and access to decision makers, thereby providing rapid decision making and flexibility to assist with your needs.

We provide a wide variety of Accounts, Financing, Trade Finance, Payment and Collections solutions, designed to deliver working capital efficiency through effective receivables management or payables process engineering. Owner-Operated Businesses and SME banking are our particular forte. HBZ has the right solutions tailored for you.


We offer various types of accounts that are suitable for all businesses from start-ups, SMEs to large corporates. In addition to local currency accounts, the following accounts can also be opened in all major currencies such as CHF, USD, EURO, GBP, CAD and JPY.

  • Current Account
  • Savings Account
  • Time Deposit Account
  • Call Deposit Account

Perhaps you want to make a short-term deposit to ensure security of cash with interest for a period ranging from one to seven days, one month or one year. In this case our Savings, Time Deposit and Call deposit accounts are just what your business needs.

Get the convenience of instant withdrawals through our Call Deposit Account and make short notice withdrawals from your Time Deposits. Whatever you choose, we offer attractive interest rates with a high degree of security.

Perhaps you require trade finance to expand your business interests. As a businessman you may have to open Letters Of Credit and require finance to cover these. Your company(s) could be considering diversification and would like to Mortgage Land & Building in their possession to cover these. Perhaps all you require is Trust Receipt, Overdraft, Cheque Discounting or Packing Credit.

  • Commercial Loans - short and medium term
  • Local Bills Discounting
  • Guarantees - Tender or Bid Bond, Performance Bond, Advance Payment & Labour Guarantees

Benefit from our various asset based lending and financing solutions designed to address your specific needs.

HBZ provides a range of trade finance services to help its customers finance their growth. To discuss your trade finance needs, contact your relationship manager who will work with you to find the best solution. Whatever your requirements, you can be sure we offer the most flexible trade finance options, structured to suit your particular needs.

Trade Finance services include:

  • Import
    • Letter of Credits (L/C)
    • Availisation
    • Guarantees
    • Import Collections
    • Trust Receipt Financing
  • Export
    • LC Advising & Confirmation
    • Documentary Collections
    • Export Finance

HBZ's international network and extensive correspondent banking relationships can help your business expand across the globe. Our dedicated Group Financial Institutions department can assist you with a myriad of services from Payments Processing to Syndications.

To find out more

  • Terms and Conditions apply.
  • Certain products, services and features may only be available in specific countries. We are working on bringing them to your region soon.
9:00am - 3:00pm
9:30am - 12:00 noon



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Customer Complaints Handling Procedure

The Bank aims to please its customers at all times. It has a complaints handling procedure in place to ensure that you receive a quick and fair response to any complaints you may have about any of its banking service(s).

At first instance you should direct your complaint to the manager of the branch where you hold your bank account. If you do not consider that you have received a timely and fair response to your complaint from your branch, you should contact the Manager - Area Office at Habib House, Koinange Street P. O. Box 30584 – 00100 Nairobi, Kenya. It is the Bank's policy to acknowledge your complaint within 24 hours and to reply to you within 5 working days. In circumstances where this is not possible, the Bank will keep you informed of progress regularly.

The Bank expects the majority of complaints will be quickly resolved to your satisfaction at this level. If however you are still dissatisfied you can write to the Country Manager at the address below:

Habib House, Koinange Street,
P. O. Box 30584 00100 Nairobi, Kenya.