Be Responsible - Be Secured!
Precautionary measures that help you safeguard your information

Avoid Unsecured Public Networks

There are chances that someone sees your login credentials or you might mistakenly save them on a public computer. Ensure using a safe protected network for online banking.

Choose a Strong Password & Change it periodically

It is vital to set a strong and unique password and change it after every three months. Strong password should be a combination of Alphanumeric characters, Capital & Small letters and Special characters.

This combination makes it difficult for hackers to avoid using predictable passwords.

Use Multi-Factor Authentication

Bank offers multi-factor authentications for accessing web-services. It is recommended that this feature is enabled to add additional layer of security to your online information.

Beware of untrusted links

Do not click doubtful hyperlinks received via email and avoid downloading apps without knowing the source. Always look for the padlock sign in the search bar. What may appear to be a normal image or promotional link, can actually be a malicious software design to steal your data.

Beware of emails or SMSs that inform you that you have won a “prize/money/refunds”. Ask yourself Do not share your login details, PINs, Debit/Credit a few questions before doing anything further..

Never Share your Login Credentials

Do not share your login details, PINs, Debit/Credit a few questions before doing anything further.. Card number, CVV number, on the back of the card, or OTP, etc. with anyone. Think twice before taking any action.

Periodic Reviews

Check your transactions periodically and if there is any discrepancy, you should inform your bank immediately. It will help you track any unauthorized transactions.

Enable Transaction Alerts

SMS and email transaction alerts can help you to keep eye on your bank account, receive a notification with every transaction. In case of fraudulent transactions, you should immediately inform your bank.

Remittances to new and existing beneficiaries

When initiating payment to a new beneficiary, perform verification of payment details with the beneficiary either by phone on a known number or face to face.

In case details of an existing beneficiary are being amended, please perform verification of payment details with the beneficiary either by phone on a known number or face to face.