Dear Customer,

Habib Bank Zurich plc is committed to protecting your account information and transaction details. We have implemented various controls and security measures to monitor and secure your data.

Please note that Habib Bank Zurich plc will never request confidential information such as personal data, account numbers, Internet banking usernames and/or passwords, or credit card details via email, text messages, or automated phone calls.

Unfortunately, online fraud is on the rise, with criminals continuing to target customers. One common method is known as ‘phishing’, where a fraudulent email appears to come from Habib Bank Zurich plc. This scam email may include a link to a fake webpage that looks like the Bank’s official site, requesting personal information. This is not a legitimate Habib Bank Zurich plc email, and the link does not lead to an official webpage. Under no circumstances should you provide personal information in response to these fraudulent emails, click on any links, or log in.

Habib Bank Zurich plc will never ask you for such information in this manner.

Security Tips

Please remain vigilant. Here are some simple tips to help keep you protected:

• Never respond to email requests asking for bank details
• Do not reply to or click on any link asking you to log into a bank account and simply delete the email
• Never send your account information via email, unless it is through your secure online banking website
• If you have previously responded to a suspicious email and shared personal or sensitive account information, please contact your relationship manager or branch immediately
• For further security guidance, refer to the Security Advisory notice on the login page

To log into your account, always visit: https://pds1.habibbank.com/uk/

Note: Habib Bank AG Zurich expressly dissociates itself from any transaction based on fraudulent correspondence or any other representation made via fictitious websites or email addresses. The Bank will not be liable for any loss incurred by any individual as a result of actions taken through these websites or email addresses.