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SYSTEM OUTAGE HISTORY

FROMTOSERVICEOUTAGE TYPEISSUEDOWNTIMESTATUS
DateTimeDateTime
August 20, 20241830 hoursAugust 20, 20242215 hoursWeb Banking, ATM/CDMIntermittent disruption to access HBZweb/app and ATM/CDMInternalUnscheduledResolved
October 14, 20230600 hoursOctober 14, 20231800 hoursSMS ServiceNon Delivery Of SMS / OTPInternalUnscheduledResolved
June 18, 20230600 HoursJune 18, 20230730 HoursDomestic Banking ServicesRegular maintenanceInternalScheduledResolved
March 15, 20230430 HoursMarch 15, 20231300 HoursUAE SwitchNon-HBZ ATMs withdrawals will not be availableExternalScheduledResolved
February 19, 20230800 HoursFebruary 19, 20232000 HoursDomestic (UAE) banking servicesIntermittent disruption to domestic banking services including FTS/IPI and ATMsExternalScheduledResolved
November 7, 20221046 HoursNovember 7, 20221415 HoursWeb ServicesIntermittent disruption of Web Transfer ServiceInternalUnscheduledResolved
October 31, 20220936 HoursOctober 31, 20221600 HoursWeb ServicesIntermittent disruption of Web Banking and Mobile AppInternalUnscheduledResolved
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