HBZ Web Banking

• Log in to your HBZ Web Banking account
• Navigate to Card > Visa > Set Card Parameters > Select Suspend/Reactivate Card
• Choose the account, card, and new status

HBZ Mobile Banking

• Log in to the HBZ Mobile Banking app > Select the account and tap on More Options
• Go to Set Card Parameters > Select Suspend/Reactivate Card
• Choose the card and desired status

Contact Center (Agent Services)

• Dial 800 42242 (within UAE) or +9714 4195555 (outside UAE)
• Press 2, then press 0 to speak with an agent for assistance

Contact Center (IVR Services)

• Call the Contact Center and Press 1
• Enter your card number, verify using your TPIN, and select the option for Card Blocking