Security And Privacy


Habib Bank AG Zurich places a high value on the security and privacy of your personal information as evidenced by our founding motto "SERVICE WITH SECURITY". By using the Habib Bank AG Zurich website, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy.

SECURITY

Habib Bank AG Zurich employs appropriate technical security measures to protect your personal information and ensure that it is not accessed by unauthorised persons. Information storage is on secure computers in a locked information centre and information is encrypted wherever possible. Its security procedures also provide that it will request proof of identification before releasing personal information to you. Habib Bank AG Zurich undergoes periodic reviews of its security policies and procedures to ensure that its systems are secure and protected.

In addition to periodic reviews, Habib Bank AG Zurich's strong security framework includes:
  • an automatic "time-out" which closes the session if your system has been inactive for a short period of time to help prevent unauthorised access to your accounts
  • robust encryption technology preventing access from any browser unable of supporting at least 128 bit encryption
  • unique in-house developed log-in technology
  • your unique password which is not registered until you have signed the Internet Banking Service ("IBS") Agreement and activated your IBS facility


    • PRIVACY

    1. Cookies:
      Habib Bank AG Zurich may use cookies. These are small files stored on the user's hard drive to identify their computer and preferences. Habib Bank AG Zurich's system may use this information to operate its banking processes - it may also use cookies to obtain general statistical data about users of this website and their interests to enable it to improve the website in accordance with user preferences.
    2. Your information:
      When you apply for a product or service featured on this website, you will be asked to provide certain relevant personal information which Habib Bank AG Zurich needs to process your application request.
      Habib Bank AG Zurich will use this information to confirm your identity and maintain your account . It may use the information you provide to contact you by telephone, mail, email or other electronic means to provide you with information about other products and services which may interest you.
    3. Account information:
      Habib Bank AG Zurich will review your use of the Internet Banking Service including any transactions you make to ensure that it is giving you the best possible service and to enable to keep you up to date with products and services in which it thinks you might be interested.
    4. Location:
      From time to time, Habib Bank AG Zurich may need to transfer your personal information outside the European Economic Area where this is necessary to operate your account(s).
    5. Accessing and updating your information:
      You may request a copy of the information which Habib Bank AG Zurich has about you, or notify it of any change to your personal details, at any time by writing to Habib Bank AG Zurich, Habib House, 42 Moorgate, London EC2R 6JJ. Your personal details will be changed in accordance with your instructions.
    6. Telephone calls:
      Habib Bank AG Zurich may record or monitor telephone calls for your protection and to help it improve its service to you.
    7. E-mails:
      You should be aware that although Habib Bank AG Zurich's "HBZweb Login" option communications are secure, normal internet emails are not fully secure and others may intercept or read your email communications to Habib Bank AG Zurich. If you send e-mails to Habib Bank AG Zurich, you do so entirely at your own risk.