In today's world, you need a payment card for everything from withdrawing cash, renting a car to
checking into a hotel or buying airline tickets. Habib Bank Zurich plc is delighted to introduce
HBZ Visa Debit cards. HBZ Visa Debit cards will allow you to access funds anytime, anywhere at
ATMs locally as well as internationally. The HBZ Visa Debit cards are accepted at more than 24
million places in 162 countries and territories. If you need cash, you can get local currency
from more than a million cash machines in the VISA global network. Our customers are assured that
they can rely on their HBZ Visa Debit cards to provide a safe, flexible and convenient way to
carry out financial transactions.
1 Customer support is available between 9:00 am to 5:00 pm (BST).
2 Calls are charged at your service providers rates and will be monitored and record.
HBZ Visa Debit Cards are EMV compliant and the chip cards have powerful encryption
preventing unauthorised access to information stored on the microchip, making
electronic payments safer than ever before.
Receive all HBZ Visa Debit Cards transactions’ and inquiries’ update through our
HBZgsm banking, delivering transactional information to your mobile phone via SMS
(Short Message Service) on real time basis. The transactional alerts allow
cardholder to keep track of card usage.
HBZ chip cards can be used safely in remote locations where telecommunications are
unreliable or prohibitively expensive. Chip cards contain a number of checks and
balances, which means that your card can make an informed decision at every
You can use your HBZ Visa Debit cards internationally at any merchant and ATM
displaying the VISA Logo.
Call our 24 Hours Helpline at 0800 6 444 429 from the United Kingdom, or +44 (0) 207 1 184 4291 1 from abroad.
To report your card lost or stolen.
Activate/Deactivate International Transactions.
Activate/Deactivate Online Transactions.
Manage card limits.
1 Calls are charged at your service providers rates and will be monitored and record.
Existing HBZweb customers can conveniently access the following functionalities by simply logging on their HBZweb banking account.
Suspend/Reactivate a card.
Activate/Deactivate International Transaction.
Activate/Deactivate Online Transaction.
Manage card limits.
To apply for HBZweb Banking service, consult your Relationship Manager or local branch.
Using HBZ Visa Debit card you can conduct the below mentioned transactions locally as well as Internationally.
Cash Withdrawal 1
Max. £300 daily
Max. £300 (equivalent) 2 daily
Max. £2,000 daily
Max. £2,000 (equivalent) daily
Online or Over-the-Phone 3
Max. £2,000 daily
1 Charges may apply.
2 You may use the Card (without informing us) to conduct Transactions in the United Kingdom, Switzerland, Canada, South Africa, United Arab Emirates, Hong Kong, Pakistan and Kenya. To enable the Card to conduct Transactions in countries not mentioned you must call our 24 hours Card Services Helpline.
3 Online and Over the Phone transaction can only be conducted by activating the service through our 24 hours Card Services Helpline.
A division of Visa Inc., GCCS (Global Customer Assistance Service) provides world class, high-touch
customer and in-house support to Visa clients, merchants, and cardholders.
Being the best in Class performance metrics across services:
Lost or stolen card reporting.
Emergency card replacement.
Emergency cash up to US $5,000.
Emergency payment authorization.
Three Customer Care Centers, five Embossing Hubs with a Worldwide Distribution Network.
Experienced Agents in all aspects of Visa products and services, offering ten core languages.
Dial-in the 24-Hour alarm center on +1 303 967 1096.
To access list of all GCAS International number click here.
Visa Explore App - one access point for all Visa global, regional and local offers for our regions'
What does it do?
With the Visa Explore mobile app, Visa cardholders can find the latest Visa offers and promotions
overseas or nearby - from travel deals, to dining, entertainment, shopping and other lifestyle-related
privileges - personalized according to their interests.
Quick access to emergency assistance and concierge numbers.
Save and share deals.
Filter deals by type and preference.
Contacting merchants offering deals.
Using GPS, the Nearby feature can show the offers available around the Visa cardholder. Visa
cardholder can even filter these offers by the kind of experiences they are looking to avail.
Visa cardholders can also find out locations of ATMs that exist around them at the click of
Where can I download it?
Visa Explore App can now be download through:
App Store for Apple mobile devices.
Google Play for Android mobile devices.
Note: Offers vary over time. Visit www.travel.visa.com/app/EN/index.html for Terms & Conditions.
If you’re in United Kingdom:
Report it immediately to Habib Bank Zurich plc on 0800 6 444 429 and we will cancel your card immediately.
Apply for a replacement card by downloading the application form and submit it your branch or contact your Relationship Manager.
If you’re Abroad:
Report it immediately to Habib Bank Zurich plc +44 207 1184 429 and we will cancel your card immediately.