Discover
the world of
Visa Infinite
with Habib Bank AG Zurich
Visa Infinite provides frictionless access to the finest things in life, no matter where. It offers
an extraordinary selection of distinctive travel, dining, shopping and lifestyle opportunities. It
gives you complimentary access to a concierge service that exists to satisfy your every whim. And
with international support network which can help you, in your own language.
Your complimentary concierge exists to help you make the most of wherever you find yourself.
Need doors opened, seats booked, meetings minuted in four different languages, or simply your
favorite vintage on the town’s most sought-after table? Let your Visa Infinite card make
your day.
Your Visa Infinite Concierge is exactly that: infinite. Available 24 hours personal
assistant, arranging dinner reservations, chauffeurs and taxis, theatre tickets, gifts and
everything else you need to enhance your leisure and business trips. And by taking note of
your personal tastes and preferences, your Visa Infinite card can surprise you with the
perfect recommendation at the perfect moment. Best of all, the service is entirely
complimentary.
24-hour concierge services, which provides cardholders with personal assistance and
information to make their lives easier:
Concierge allows cardholders to outsource a broad range of time-consuming tasks, large and small, routine and extraordinary
Dial-in number 800 0441 3487 (within the UAE) or +971 4 361 1234 (outside the UAE)
A division of Visa Inc., GCAS (Global Customer Assistance Service) provides world
class, high-touch customer and in-house support to Visa clients, merchants, and
cardholders.
Being the best in Class performance metrics across services:
Lost or stolen card reporting
Emergency card replacement
Emergency cash up to US $5,000
Emergency payment authorization
Three Customer Care Centers, five Embossing Hubs with a Worldwide Distribution Network
Experienced Agents in all aspects of Visa products and services, offering ten core languages
Dial-in the 24-Hour alarm center on 800 0021, wait for the prompt, then enter 886 654 0112 (UAE). Or collect call on +1 303 967 1096
Emergency card replacement - Need a new card fast?
Medical insurance:
- Emergency Medical Expenses up to US $1,000,000
- Evacuation and Repatriation Expenses up to US $500,000
- Hospital Daily Indemnity up to US$ 3,000
Personal insurance:
- Personal Accident up to US$ 1,000,000
- Personal Liability up to US$ 500,000
Travel inconvenience insurance:
- Trip Cancellation or Curtailment or Abandonment up to US $7,500
- Delayed departure up to US $1000
- Baggage delay up to US $500
- Loss of personal belongings up to US $2,500
Medical & legal referral
Free access to wide range of medical and legal advice
Telephone medical advice
Medical service provider referral
Monitoring medical condition pre & post hospitalization
Essential medicine/equipment delivery
Dispatch of physician to customer location
Hospital admittance guarantee
Medical Evacuation/repatriation
Legal referral
Interpreter referral
Dial-in number +44 (0) 208 762 8373
Extended warranty
Additional 12 months warranty over and above the original manufacturer’s warranty. Covers the cost of repair or replacement of the item:
Coverage for theft or damage of new products/items. Covers the cost of repair or replacement of purchased product:
Per item US$ 5,000
Per incident US$ 7,500
Per year US$ 20,000
Emergency cash disbursement - No way to get cash?
No cash, no card, no luggage. Don't let lost luggage or a break-in spoil your trip; we can
help reunite you with your life in just a few hours. All it takes is a phone call. We'll then
contact your bank and deliver up to US$5,000* directly to a bank near you. Alternatively,
we'll tell you the location of a nearby bank where you can make a withdrawal.
Visa Explore App - one access point for all Visa global, regional and local offers for our regions' card holders.
What does it do?
With the Visa Explore mobile app, Visa cardholders can find the latest Visa offers and promotions overseas or
nearby - from travel deals, to dining, entertainment, shopping and other lifestyle-related privileges -
personalized according to their interests.
Key features
Quick access to emergency assistance and concierge numbers
ATM locator
Currency converter
Nearby deals
Save and share deals
Filter deals by type and preference
Contacting merchants offering deals
Novel Functionality
Using GPS, the Nearby feature can show the offers available around the Visa cardholder. Visa cardholder can
even filter these offers by the kind of experiences they are looking to avail.
Visa cardholders can also find out locations of ATMs that exist around them at the click of a button.
Where can I download it?
Visa Explore App can now be download through:
- App Store for Apple mobile devices
- Google Play for Android mobile devices
Note: Offers vary over time. Visit www.visamiddleeast.com/visaexplore for Terms & Conditions.
Visa luxury hotels collection
Enjoy exclusive treatment at a unique portfolio of over 800 luxury hotels around the world, with exclusive benefits:
Guaranteed best available rates
Automatic room upgrade upon arrival, when available
Free in-room Internet or Valet parking
Complimentary continental breakfast
3PM checkout, when available
VIP Guest status
Airport lounge access with “LoungeKey” for Visa Infinite
Upgrade your airport experience with complimentary access to over 500 Airport Lounges around the world. Sit back and relax as you wait for your flight in the lap of luxury:
Premium airport lounges worldwide
Unlimited complimentary access for Visa cardholders and one guest per visit enabled on the payment card itself
Personal online account & dedicated smart-phone application allow customer to view program details, visit history and update personal details
